How is Chutzpah Properties different from a traditional estate agent?

At Chutzpah Properties, the person best placed to sell your home is the person who knows it best — you.

Traditional agents send someone who has never lived in your property to show it. We don't. You host your own viewings, sharing first-hand knowledge of the home, the street, the schools, the commute — the things buyers actually ask about.

We focus where professional expertise adds real value: pricing strategy, marketing, buyer qualification, offer negotiation, sales progression, and getting your transaction to completion.

This gives buyers a more authentic experience, gives you more control, and allows us to charge just 1.5% + VAT (1.8% inc. VAT) — with no commission due until your sale completes.

In short: you showcase your home, and we handle the business of selling it.

We prepare your market appraisal using detailed local sales data, current market conditions, and the specifics of your property — the same evidence base a good agent uses on a doorstep visit, applied without the upward "flattery pricing" some agents use to win instructions.

Be wary of any agent whose valuation is noticeably higher than the rest. Overpricing is the single most common reason homes go stale on the market. Our appraisal is a genuine selling strategy, not a pitch.

One thing to be clear about: a market appraisal is our professional opinion of achievable value, not a formal RICS valuation. If you need a formal valuation — for probate, divorce proceedings, or lending — that's a chartered surveyor's job, and we can point you in the right direction.

From us, no — the £900 Commitment Fee and our 1.5% + VAT (1.8% inc. VAT) commission are the only amounts we ever charge, and the £900 is credited against the commission at completion.

There are two costs in any sale that don't come from us:

Your EPC. Every home sold in the UK legally needs a valid Energy Performance Certificate. We arrange the assessment for you, but the assessor's fee (typically £60–£120) is payable by you directly to them. If your home already has a valid EPC — they last ten years — there's nothing to pay.

Your conveyancing. You'll need a solicitor or conveyancer to handle the legal side of your sale, as with any agent. You choose your own; we're happy to recommend firms we trust if that helps.

That's it. No admin fees, no marketing top-ups, no withdrawal charges, no hidden extras at completion.

No lock-in. We work on a multi-agency basis — you're free to instruct other agents alongside us, or to withdraw your property from the market. We don't believe in trapping sellers into long sole-agency agreements; we'd rather earn your sale than contractually own it.

One term you should understand: if we introduce a buyer to your property, and that buyer goes on to purchase it within 12 months of our introduction, our commission is payable. This is standard across the industry — it simply means that if we find your buyer, we're paid for finding your buyer, even if the sale takes time to come together or you've since changed agents.

You also have a 14-day cooling-off period from the day you sign our Terms of Business.

Our full Terms of Business set all of this out in plain language, and you'll have them to review before you sign anything.

Straight answer: once we begin work on your property, the Commitment Fee is non-refundable — including if you later withdraw from the market. But you'll never owe us anything more. Our 1.5% + VAT commission is only payable when a sale completes — so if your home doesn't sell, we've worked for £900 and you've paid nothing else.

The fee doesn't sit in our pocket — most of it goes straight out on your listing, photography, floorplan and compliance checks. Real costs, committed to your property from day one.

Compare that with the alternatives. Upfront-fee agents charge more than this whether or not they sell — and keep it all. Traditional no-sale-no-fee agents build their failed sales into everyone's commission instead. With us, your fee covers real upfront costs, and we only earn commission by completing your sale.

If you cancel within the 14-day cooling-off period before we've started work, you're entitled to a full refund. If you ask us to begin during that period — most sellers do — the fee becomes non-refundable once work starts.

At Chutzpah Properties, we believe confidence comes from transparency.

No one knows your home better than you do. While traditional estate agents often conduct viewings despite never having lived in the property, homeowners can provide genuine, first-hand insight into the home, neighbourhood, local amenities, schools, transport links, and day-to-day lifestyle.

Buyers appreciate honest conversations with the person who knows the property best. It allows them to ask detailed questions, gain a deeper understanding of the home, and make decisions with greater confidence.

Meanwhile, we focus on the areas where professional expertise delivers the greatest value: marketing your property, qualifying buyers, negotiating offers, and progressing the sale through to completion.

Our model combines the authenticity of owner-led viewings with the expertise of professional sales representation.

Because when buyers have confidence, sellers achieve better outcomes.

At Chutzpah Properties, we coordinate all viewing requests on your behalf.

If you're interested in a property, simply email our administration team at hello@chutzpahproperties.co.uk. We will liaise directly with the homeowner to arrange a convenient viewing time and provide any relevant information prior to your visit.

Our goal is to make the process straightforward, transparent, and efficient for both buyers and sellers.

Because buying with confidence starts with clear communication.

After your viewing, you'll receive an email inviting you to share your feedback on the property.

This is your opportunity to let the homeowner know what you thought, ask any follow-up questions, and indicate whether you'd like to arrange a second viewing.

If you'd like to return for another viewing, simply let us know. We will coordinate directly with the homeowner and notify you once their availability has been confirmed. You'll then be able to select a convenient time and will receive a confirmation email with all the relevant details.

Should you wish to proceed with an offer, our team will guide you through the process and ensure your offer is presented to the seller promptly and professionally.

Our role doesn't end when an offer is accepted—we stay involved until the keys change hands.

Yes.

Following a viewing, buyers will be invited to share their feedback on the property. Where feedback is provided, we will pass it on to you as soon as possible.

Feedback can be a valuable tool in understanding how buyers perceive your property, what features are resonating most strongly, and whether any adjustments to the marketing strategy may help attract further interest.

While not every buyer chooses to provide feedback, we encourage open communication throughout the process to help you make informed decisions about your sale.

Because confidence comes from having the information you need to move forward.

How are buyers qualified before viewing my property?

We take buyer qualification seriously.

Before arranging a viewing, prospective buyers will be asked to complete identity verification through Checkboard. As a regulated property business, we are legally required to carry out certain identity and Anti-Money Laundering (AML) checks to help prevent fraud, financial crime, and money laundering.

Depending on the stage of the transaction, buyers may also be required to provide proof of funds, evidence of a Mortgage Agreement in Principle, and information relating to the source of their funds.

These checks help ensure that prospective purchasers are genuine, financially capable, and in a position to proceed should they decide to make an offer.

By qualifying buyers before viewings take place, we help protect homeowners, reduce time-wasting appointments, and create a safer and more efficient experience for everyone involved.

Our goal is simple: to ensure that when someone walks through your front door, you can be confident they are a genuine prospective buyer.

Confidence starts with knowing who's knocking on your front door.

hen you're ready to proceed, contact the Chutzpah Properties team and we will send you our formal offer form.

The form allows you to submit your offer and provide the information the seller needs to make an informed decision.

Before making an offer, we recommend ensuring you are completely comfortable with the property. Many buyers find a second viewing helpful, particularly if they'd like to revisit the property at a different time of day or bring along a family member, friend, or adviser for a second opinion.

If you have any questions before making an offer, our team is here to help. You can contact us at hello@chutzpahproperties.co.uk.

What information will I need to provide?

Offer Amount
Let us know the amount you wish to offer for the property.

Buyer Details
Please provide the full names of all proposed purchasers.

Funding Information
We'll need to understand how the purchase will be funded, including whether you're a cash buyer or obtaining mortgage finance. You may also be asked to provide proof of funds or a Mortgage Agreement in Principle.

Proposed Timescales
Let us know your preferred timeline for the purchase and whether there are any factors that could affect your ability to proceed.

Additional Information
You are welcome to include any information that may strengthen your position as a buyer, such as flexibility on completion dates, chain status, or any other relevant details.

What happens next?

Once your completed offer form has been received, we will review the information provided and present your offer to the homeowner promptly and professionally.

The seller may accept, reject, or seek to negotiate the offer. In some circumstances, particularly where there is strong interest in a property, the seller may invite all interested parties to submit their best and final offers.

We will keep you informed throughout the process and notify you as soon as we receive a response.

We believe confident decisions create successful outcomes. Once an offer has been submitted, we work proactively with all parties to help move the transaction towards exchange and completion.

We do.

While homeowners conduct their own viewings, Chutzpah Properties handles all offer negotiations on your behalf.

Our role is to present offers, assess the strength of each buyer's position, negotiate terms, and help you achieve the best possible outcome. We will also advise on factors beyond price, such as chain status, funding arrangements, proposed timescales, and the buyer's ability to proceed.

Throughout the negotiation process, you remain in control. We will provide our professional guidance and recommendations, but the decision to accept, reject, or negotiate an offer is always yours.

By acting as an independent intermediary, we help ensure negotiations remain professional, objective, and focused on achieving a successful sale.

Our focus isn't simply on securing an offer—it's on helping you achieve the best possible outcome and moving the transaction towards completion.

We believe in straightforward pricing with no hidden surprises.

To get started, we charge a £750 + VAT upfront fee. This covers the initial setup, marketing, compliance, and launch of your property.

Upon successful completion of the sale, we charge 1% + VAT of the final agreed sale price. The £750 + VAT upfront fee is deducted from our final fee at completion, meaning you won't pay twice for the same service.

For example, if your property sells for £500,000, our fee would be 1% + VAT of the final agreed sale price, less the £750 + VAT already paid upfront.

We believe homeowners should know exactly what they're paying for and when they're paying it.

No hidden fees. No unexpected charges. Just clear, transparent pricing.

No.

While many of the properties we market are sold directly by homeowners, we also work with developers, investors, landlords, and other property owners.

The viewing process may vary depending on the type of property. For example, owner-occupied homes are typically shown by the homeowner, whereas new-build developments are often shown by the developer's sales team.

Regardless of who conducts the viewing, the Chutzpah Properties team remains actively involved throughout the transaction. From handling enquiries and coordinating viewings to negotiating offers and progressing the sale through to completion, we're here to support both buyers and sellers every step of the way.

Should you have any questions at any stage of the process, one of our dedicated estate agents will be on hand to assist.

Our model may be different, but our commitment to delivering a successful outcome remains the same.

Yes.

Chutzpah Properties works with developers, housebuilders, and landowners to market a range of new-build homes and development opportunities.

Whether you're searching for your first home, a buy-to-let investment, or a newly built property with modern specifications and warranties, our team can help you find opportunities that match your requirements.

New-build purchases often involve a different buying process to traditional residential sales, particularly where properties are purchased off-plan or still under construction. Our team will guide you through the process, explain key milestones, and help ensure your purchase progresses smoothly from reservation through to completion.

Should you have any questions about a development, available units, incentives, specifications, or build timelines, one of our dedicated estate agents will be on hand to assist.

Please note that our fee structure for new-build homes, developer stock, and certain specialist assets may differ from our standard residential sales service. For further information regarding fees and available opportunities, please contact our team at hello@chutzpahproperties.co.uk.

From launch to completion, we're here to help you sell with confidence.

At Chutzpah Properties, we are committed to providing a professional, transparent, and high-quality service. However, if something doesn't meet your expectations, we want to hear about it.

In the first instance, please contact us at hello@chutzpahproperties.co.uk with details of your concerns. We will acknowledge your complaint and investigate the matter in accordance with our Complaints Procedure.

Our aim is to resolve concerns fairly, promptly, and professionally wherever possible.

If you remain dissatisfied after completing our internal complaints process, you may have the right to refer the matter to the appropriate independent redress scheme, depending on the nature of the complaint.

A copy of our Complaints Procedure is available upon request.

We believe confidence is built on accountability. If something goes wrong, we'll work to put it right.

How is Chutzpah Properties different from a traditional estate agent?

At Chutzpah Properties, the person best placed to sell your home is the person who knows it best — you.

Traditional agents send someone who has never lived in your property to show it. We don't. You host your own viewings, sharing first-hand knowledge of the home, the street, the schools, the commute — the things buyers actually ask about.

We focus where professional expertise adds real value: pricing strategy, marketing, buyer qualification, offer negotiation, sales progression, and getting your transaction to completion.

This gives buyers a more authentic experience, gives you more control, and allows us to charge just 1.5% + VAT (1.8% inc. VAT) — with no commission due until your sale completes.

In short: you showcase your home, and we handle the business of selling it.

Straight answer: once we begin work on your property, the Commitment Fee is non-refundable — including if you later withdraw from the market. But you'll never owe us anything more. Our 1.5% + VAT commission is only payable when a sale completes — so if your home doesn't sell, we've worked for £900 and you've paid nothing else.

The fee doesn't sit in our pocket — most of it goes straight out on your listing, photography, floorplan and compliance checks. Real costs, committed to your property from day one.

Compare that with the alternatives. Upfront-fee agents charge more than this whether or not they sell — and keep it all. Traditional no-sale-no-fee agents build their failed sales into everyone's commission instead. With us, your fee covers real upfront costs, and we only earn commission by completing your sale.

If you cancel within the 14-day cooling-off period before we've started work, you're entitled to a full refund. If you ask us to begin during that period — most sellers do — the fee becomes non-refundable once work starts.